I suspect I have just written my own obituary Three weeks ago I was booked on AA 090 ORD - LHR 9AM. The flight was delayed 10 hours, effectively making the day flight a night flight, and totally defeating the purpose of crossing the Atlantic during the day (no missed night of sleep). In addition to American's complete apathy, never once did anyone in Chicago every say American was sorry - not once. I was so mad that when booking my next trip a week from now, I booked Delta. In the past 15 years I haven't flown any other carrier across the Atlantic other than American, and I suspect I am really going to regret this. With American, at least I have Platinum status and have access to the airport lounges even though I always fly coach. On Delta, I am dirt - pure, simple dirt. Last to board, back of the plane. I know I am going to regret this far more than American will regret the lost revenue. Sigh.