Software snafu delays United Airlines' check-ins on Leap Day
Associated Press
1:35 PM CST, February 29, 2008
CHICAGO - Passengers using United Airlines' "Easy Check-In" found it anything but that on Leap Day when the automated system failed, resulting in longer lines at its U.S. airport counters.
The Chicago-based carrier blamed the service interruption on software issues related to the leap year.
Spokeswoman Megan McCarthy says customers couldn't get Easy Check-In kiosks to confirm they had been checked in or print out their boarding passes for several hours. [Read more]
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